Business Analyst - PayNow - Transaction banking (8 months contract)

Job Descriptions

• Create a business requirement document that summarizes business requirements in detail by;
• Understanding and analyzing current business opportunities, business processes, procedures, customer requirements, operational and system restrictions, regulations with other working group members in the region.
• Gathering and conducting data analysis to ensure our business requirements are accurate based on the data.
• Sharing and confirming whether our business requirements are feasible and adequate from other working group perspective (Business/sales, Product, Systems, Operations, compliance/regulatory requirements, Financial Crime, Treasury etc.).
• Present business documents to wide audience (e.g. Systems, Operations, Compliance, Financial Crime, Business etc.) to provide comprehensive understanding to them on our requirements
• Participate in Fit & Gap analysis sessions and review deliverables from System working group (e.g. technical documents) to ensure our requirements are well understood by Systems.
• Establish operational procedure/product guides in collaboration with Operations, Systems, Financial Crime, Treasury team and TB teams.
• Manage several risk assessment procedure such as new product risk assessment, financial crime risk assessment, IT risk assessment and so on.
• Make a Product working group project plan and lead/manage regular Product working group discussions.
• Monitor and manage project tasks/progress for Product working group members (Bank branches and Partner Banks) and other stakeholders for on-time project implementation.
• Manage project issues for Product working group with Partner Banks including follow-ups with the teams. Escalate issues to senior members and/or management in a proper manner if any.
• Make the necessary reporting to PMO for project updates.
• Plan User Acceptance Test phase
• Create UAT test plan and test casesConduct UAT test cases to validate the result
• Prepare and provide user training / knowledge transfers to stakeholders (TB team, operations, sales etc.)
• Be a Liaison for all Product WG members (for any enquiries, consultations, requests, escalations etc.)
• Manage documents, reports and deliverables (signed documents etc.) including establishment of its safe-keeping protocol within Product working group.
• Identify and manage project risks and issues, providing recommendations for mitigation.
• Make a promotion and implementation strategy with internal stakeholders such as sales, client service team and implementation team.

Job Requirements

• Minimum of 8 years of experience as a business analyst with 5 years in Banking domain.
• Bachelor’s degree in science or similar relevant education background preferred
• In depth knowledge of Transaction Banking products (at least 5 years of Cash Management, Payments and Collection Product development experiences).
• Excellent analytical, mathematical, and creative problem-solving skills
• Logical and efficient, with keen attention to detail
• Ability to effectively prioritize and execute tasks while under pressure
• Highly responsible to fulfil tasks by self-managing tasks and address issues with the support of senior colleagues when the need arises.
• Open minded to technical matters / discussions / documents.
• Experience working in a team-oriented, collaborative environment
• Good proficiency in MS Office applications (Word, Excel, and PowerPoint).

EA Reg. No. 25C2690 | EA License No. R1330510