Success Factors Solution Architect

We are seeking a SuccessFactors Solution Architect to lead the design and delivery of a scalable, future-ready HR technology landscape for a complex, global enterprise operating across multiple business clusters, legal entities, and joint ventures.

The role will define and drive a target-state HR architecture across multiple SAP SuccessFactors instances, legacy systems, and fragmented HR tools, enabling a transition toward an intelligent, data-driven HR operating model.

Key Responsibilities

1. Enterprise HR Architecture & Transformation

Define end-to-end HR solution architecture across multiple SuccessFactors instances, legacy systems, and manual processes.

Establish a harmonized global HR architecture while accommodating regional and legal entity differences.

Lead architecture strategy for consolidation, simplification, and scalability across business clusters.

Including defining contingency integration architecture for scenarios where necessary.

Translate business priorities into a technology-enabled HR transformation roadmap.

2. Multi-Instance SAP SuccessFactors Strategy

Assess and rationalize multiple SAP SF instances, identifying consolidation or federation opportunities.

Design integration and data architecture across instances and a multi-system ecosystem spanning payroll, ITSM, finance, time management, and regional HR platforms.

Establish standards for configuration, extensibility, and governance

3. HR Process Enablement & Digitization

Architect solutions to digitize and standardize HR processes across geographies and entities

Enable automation, case management (ServiceNow as primary platform), and workflow modernization, including design of SF to ServiceNow integration for HR service delivery.

Define process standards and digital service delivery models

4. Data, AI & Digital Experience Enablement

Drive HR data architecture, harmonization, and governance to ensure high-quality, consistent data.

Configure and enable in-scope GenAI-assisted features including Joule (MSS quick actions), including any agentic frameworks and Talent Intelligence Hub skills standardization and establish architecture patterns for future GenAI extension.

Design data models and flows to support advanced analytics and productivity insights.

5. Integration & Ecosystem Architecture

Define architecture for integration across:

SAP ecosystem (SF modules).

Non-SAP HR tools and platforms.

Experience in SAP CPI/BTP as the primary integration middleware platform.

Manual processes and legacy systems.

Lead selection and design of integration patterns (API, middleware, event-driven).

6. Business Value Realization

Align architecture decisions to core business outcomes:

Improved HR and business productivity

Reduced total cost of ownership (TCO) and HR cost-per-head ratio

Enhanced data quality to enable digital innovation

Improved employee and manager experience

Establish KPIs and value tracking mechanisms

7. Stakeholder & Governance Leadership

Work with global HR, IT, and business stakeholders across clusters and regions including engagement with Change Advisory Board (CAB) governance processes for foundation object and structural changes.

Lead architecture governance, design authority, and decision-making forums

Provide thought leadership and advisory across complex transformation programs

Requirements

10+ years in HR technology, with deep SAP SuccessFactors expertise

Proven experience as a Solution Architect on large-scale, global HR transformation programs

Experience handling:

Multi-instance SAP SF landscapes

Global organizations with multiple legal entities and joint ventures

HR operating model transformation and process digitization

Functional & Technical Expertise

Strong knowledge of:

Breadth knowledge across all in-scope SF modules: Employee Central, Compensation & Variable Pay, Recruiting, LMS, Performance & Goals, Succession & CDP, and Time Management. EC Payroll (preferred although not required).

HR process standardization and operating models.

Familiarity with integration architecture and data flows between SAP SuccessFactors Employee Central.

Experience with:

Integration architecture (SAP CPI / middleware)

Familiarity with ITSM platforms (ServiceNow) and programme/project management disciplines across large-scale HR transformation programmes

Data architecture and governance

HR automation and digital workflows

Transformation & Innovation

Strong understanding of:

HR digital transformation trends and maturity models

Application of AI / GenAI in HR (conceptual to practical)

Hands-on familiarity with SAP Joule configuration and Talent Intelligence Hub (skills standardization) is advantageous given their inclusion in project scope.

Intelligent automation and emerging HR technology

Leadership & Consulting Skills

Ability to:

Translate ambiguous business challenges into structured solutions

Influence senior stakeholders across geographies and functions

Lead cross-functional teams and decisions across multiple workstreams

Required Qualifications

SAP SuccessFactors certifications (EC, Architect, Integration).

SAP Activate certified or equivalent SAP implementation methodology certification.

Experience in highly regulated or complex global industries

Exposure to M&A, carve-outs, or multi-entity harmonization