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Sr. Program Manager, Worldwide Grocery Stores (WWGS)
Austin, Texas, USA
full-timeProject/Program/Product Management--Non-TechJob Description
We are seeking a highly organized and strategic Sr. Program Manager to drive operational excellence across our team. This role is responsible for leading cross-functional program management, strategic planning, and business operations to support senior leadership and enable the team to deliver results at scale. The ideal candidate thrives in a fast-paced environment, is a strong communicator, and brings a passion for building efficient processes and driving accountability.
Key job responsibilities
Strategic Planning & Coordination
• Lead coordination of strategic initiatives, OP planning, resourcing, and technology needs
• Develop, monitor, and report on individual and team goals and KPIs for leadership
• Conduct resource planning activities to support operational needs and long-term growth
• Drive annual planning meetings and establish team communication structures
Business Reporting & Communication
• Lead the creation and delivery of QBRs, MBRs, and Flash updates for senior leadership
• Communicate project status, key learnings, and strategic recommendations to senior leaders
• Maintain and update business dashboards to support data-driven decision-making
Budget & Financial Management
• Oversee budget planning, monitor expenditures, and manage financial reporting for the leadership team
Process Improvement & Efficiency
• Identify, design, and implement process improvements to drive operational efficiency across the team
• Maintain and prioritize task lists, ensuring timely completion of action items and deliverables
Knowledge Management & Documentation
• Manage SharePoint sites, wikis, and team documentation to ensure information is accessible and current
Operational Support
• Handle a variety of administrative and operational tasks to support day-to-day business needs
Key job responsibilities
Strategic Planning & Coordination
• Lead coordination of strategic initiatives, OP planning, resourcing, and technology needs
• Develop, monitor, and report on individual and team goals and KPIs for leadership
• Conduct resource planning activities to support operational needs and long-term growth
• Drive annual planning meetings and establish team communication structures
Business Reporting & Communication
• Lead the creation and delivery of QBRs, MBRs, and Flash updates for senior leadership
• Communicate project status, key learnings, and strategic recommendations to senior leaders
• Maintain and update business dashboards to support data-driven decision-making
Budget & Financial Management
• Oversee budget planning, monitor expenditures, and manage financial reporting for the leadership team
Process Improvement & Efficiency
• Identify, design, and implement process improvements to drive operational efficiency across the team
• Maintain and prioritize task lists, ensuring timely completion of action items and deliverables
Knowledge Management & Documentation
• Manage SharePoint sites, wikis, and team documentation to ensure information is accessible and current
Operational Support
• Handle a variety of administrative and operational tasks to support day-to-day business needs