Back to all jobs
A
Sr. Mgr, PM: Flex Sentiment, On-Road Transporter Experience
Bellevue, Washington, USA
full-timeProject/Program/Product Management--Non-TechJob Description
The On-Road Transporter Experience and Flex Tech team provides on-road delivery and pickup personnel with best-in-class technical and business solutions, enabling them to perform at the highest level. We obsess over the transporter's quality of day, ensuring they feel supported and empowered in their work, which flows through to our customers.
The On-Road Transporter Experience (OTX) and Flex Tech team owns, defines, and operationalizes products and programs to support a global fleet. We own a complementary set of delivery modalities, including smart phone applications, in-vehicle console displays, and supplementary support devices. We index on customer obsession and technical excellence and take pride in our metric and sentiment-driven approach.
We are seeking a seasoned product leader to own the sentiment and experience portfolio. In this role, you will lead strong technical, program, and business personnel to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement, and novel instrumentation. You will also serve as an integral partner to teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a dynamic environment.
Key job responsibilities
The right candidate will possess a strong product management background with demonstrated experience leading teams as well as large, ground-up products. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a senior manager of technical product you will lead high-impact projects, anticipate bottlenecks, provide escalation management, make trade-offs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces then deliver them in a successful and timely manner is expected. Maturity, high judgment, empathy, ability to influence, analytical talent, and leadership are essential to success in this role.
The On-Road Transporter Experience (OTX) and Flex Tech team owns, defines, and operationalizes products and programs to support a global fleet. We own a complementary set of delivery modalities, including smart phone applications, in-vehicle console displays, and supplementary support devices. We index on customer obsession and technical excellence and take pride in our metric and sentiment-driven approach.
We are seeking a seasoned product leader to own the sentiment and experience portfolio. In this role, you will lead strong technical, program, and business personnel to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement, and novel instrumentation. You will also serve as an integral partner to teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a dynamic environment.
Key job responsibilities
The right candidate will possess a strong product management background with demonstrated experience leading teams as well as large, ground-up products. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a senior manager of technical product you will lead high-impact projects, anticipate bottlenecks, provide escalation management, make trade-offs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces then deliver them in a successful and timely manner is expected. Maturity, high judgment, empathy, ability to influence, analytical talent, and leadership are essential to success in this role.