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Director / General Manager, Amazon Payments Japan, Amazon Payments
Tokyo, JPN
full-timeProject/Program/Product Management--Non-TechJob Description
The Amazon Payments Japan (APJ) team’s mission is to delight customers by building diverse payment experiences that are trusted, valued, and easy to use—while expanding access to credit and value everywhere they shop. We accomplish this through improving and expanding the paying experience across a portfolio of solutions: Co-branded Credit Cards (CBCC), Installments, Shop with Points (SWP), Gift Cards, Payment Acceptance, and Amazon Pay.
The Director / General Manager of APJ owns all aspects of the payments business in Japan, including the P&L encompassing this portfolio. APJ operates as a standalone business within Amazon's global payments organization, making this role akin to leading a fintech company. The GM is a customer-centric payments subject matter expert and plays a pivotal role in setting the vision and shaping strategies to deliver a bar-raising paying experience for Amazon Japan customers. They also are the local payments site leader and participate in associated leadership forums.
The GM has a strong track record of influencing and collaborating effectively with internal and external partners, while balancing competing priorities to achieve long-term success. This role places a premium on someone with the ability to build and maintain long-term, trusted relationships with their teams, partners, and stakeholders, against the backdrop of challenging business decisions and a complex regulatory landscape. This senior leader should be comfortable working at both the strategic level and diving deep into details to ensure high quality execution by their teams.
The role and 130+ person team is based in Tokyo, spanning roles in Account Management, Sales, Marketing, Business Development, Product Management, Operations, Risk, UX/Design, and Science. The GM will also influence the roadmaps for 50+ dedicated engineers.
Key job responsibilities
Key responsibilities for this role include:
- Building, developing and managing the APJ team. Championing a culture that is consistent with Amazon’s Leadership Principles and raises the bar on team performance. Investing in leadership development to strengthen the team's bench of talent and their long-term growth.
- Defining the vision and growth plan for APJ thats align with Japan and global Payments priorities. Owns the comprehensive APJ P&L.
- Driving 3-year strategic and 1-year operational planning process for APJ.
- Serving as the senior local sponsor for APJ’s external partners. Building and maintaining trusted relationships with key internal senior stakeholders.
- Driving business transformation and operational excellence, including by championing an GenAI-first culture across APJ.
- Collaborating with Engineering teams to build, launch and operate the APJ business.
The Director / General Manager of APJ owns all aspects of the payments business in Japan, including the P&L encompassing this portfolio. APJ operates as a standalone business within Amazon's global payments organization, making this role akin to leading a fintech company. The GM is a customer-centric payments subject matter expert and plays a pivotal role in setting the vision and shaping strategies to deliver a bar-raising paying experience for Amazon Japan customers. They also are the local payments site leader and participate in associated leadership forums.
The GM has a strong track record of influencing and collaborating effectively with internal and external partners, while balancing competing priorities to achieve long-term success. This role places a premium on someone with the ability to build and maintain long-term, trusted relationships with their teams, partners, and stakeholders, against the backdrop of challenging business decisions and a complex regulatory landscape. This senior leader should be comfortable working at both the strategic level and diving deep into details to ensure high quality execution by their teams.
The role and 130+ person team is based in Tokyo, spanning roles in Account Management, Sales, Marketing, Business Development, Product Management, Operations, Risk, UX/Design, and Science. The GM will also influence the roadmaps for 50+ dedicated engineers.
Key job responsibilities
Key responsibilities for this role include:
- Building, developing and managing the APJ team. Championing a culture that is consistent with Amazon’s Leadership Principles and raises the bar on team performance. Investing in leadership development to strengthen the team's bench of talent and their long-term growth.
- Defining the vision and growth plan for APJ thats align with Japan and global Payments priorities. Owns the comprehensive APJ P&L.
- Driving 3-year strategic and 1-year operational planning process for APJ.
- Serving as the senior local sponsor for APJ’s external partners. Building and maintaining trusted relationships with key internal senior stakeholders.
- Driving business transformation and operational excellence, including by championing an GenAI-first culture across APJ.
- Collaborating with Engineering teams to build, launch and operate the APJ business.