Technical Lead – Microsoft Dynamics 365 | Contract

The Technical Lead will be responsible for end-to-end technical leadership including migration from Dynamics 365 On-Premises to Dynamics 365 SaaS online, technical remediation, integrations, and ongoing governance. The role requires close collaboration with different stakeholders, ensuring a secure, scalable, and compliant enterprise solution.

Key Responsibilities

• Lead the technical design and execution of Dynamics 365 CRM implementations and cloud migration initiatives.
• Own technical remediation activities, including unsupported plugins, workflows, JavaScript, customizations migration.
• Design, review, and govern integration architectures (e.g., APIs, middleware, enterprise systems) ensuring data integrity, performance, and security.
• Oversee environment strategy and management across Development, Test, Pre-Production, and Production environments.
• Ensure compliance with security, performance, and non-functional requirements, including penetration testing, performance testing, and remediation.
• Provide technical leadership during SIT, UAT, and Go-Live, supporting defect resolution, root-cause analysis, and cutover readiness.
• Act as the technical escalation point, proactively identifying risks and driving resolution to maintain zero critical escalations.
• Support post-go-live AMS readiness, knowledge transfer, and transition to steady-state operations.

Job Qualifications

• Degree in Information Technology or equivalent.
• 12+ years of experience in Microsoft Dynamics 365 / Dataverse / CRM technical delivery.
• Solid hands-on expertise in Dynamics 365 custom development, plugins, workflows, JavaScript, and configuration.
• Proven experience leading on-premises to cloud (SaaS) migrations for enterprise CRM platforms.
• Solid understanding of integration patterns, security models, performance optimization, and environment management.
• Experience working in regulated, enterprise environments with strict governance and quality standards.
• Exposure to Power Platform, Power Automate, Power BI, and AI-enabled capabilities.
• Preferably with Microsoft Dynamics certifications.

Leadership & Collaboration Expectations

• Demonstrate excellent technical ownership, accountability, and delivery discipline.
• Mentor and guide technical team members, ensuring consistent engineering standards.
• Communicate effectively with both technical and non-technical stakeholders, including senior leadership.
• Act as a trusted technical advisor to the client throughout the transformation journey.

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