Day 2 System Engineer (Singaporean Only)

Responsibilities:

• Provide Day 2 operational support for mission-critical applications and platform services
• Investigate incidents, perform troubleshooting, root cause analysis (RCA), and issue resolution
• Support production deployments, rollback activities, and post-deployment verification
• Monitor system health, application performance, logs, and operational alerts
• Collaborate closely with infrastructure, application, cybersecurity, DevOps, and operations teams
• Support disaster recovery (DR), system recovery, and business continuity activities
• Participate in standby and after-office-hour support when required
• Ensure compliance with operational procedures, governance, and security policies

DevOps & CI/CD Engineering

Build, maintain, and optimize CI/CD pipelines for:

• Source code management and branching strategies
• Code quality scanning
• Static Application Security Testing (SAST)
• Software composition analysis / dependency scanning
• Container image vulnerability scanning
• Automated build and packaging
• Application containerization
• Automated testing integration
• Deployment artifact generation
• Release management and deployment automation

Container & Platform Management

• Deploy, configure, and manage containerized applications using: Docker, Podman, Kubernetes
• Support deployments and operations for: React applications, Node.js applications, Spring Boot applications
• Container troubleshooting and performance tuning
• Resource optimization
• Kubernetes cluster support
• Secrets management
• Ingress configuration
• Scaling and deployment management

System Engineering & Administration

• Maintain middleware and application platform configurations
• Support Linux and Windows server environments
• Perform system patching, preventive maintenance, and configuration updates
• Manage environment configurations across DEV, SIT, UAT, and Production
• Support certificate renewal and secure connectivity setup
• Maintain deployment scripts, automation scripts, and operational tools

Monitoring & Reliability Engineering

• Configure and maintain monitoring dashboards, alerts, and health checks
• Monitor system availability, application performance, and resource utilization
• Perform log analysis and troubleshooting using centralized logging tools
• Identify improvement opportunities to enhance system reliability and operational stability

Documentation & Compliance

• Prepare and maintain System architecture documentation, Deployment procedures, Operational runbooks, Troubleshooting guides and SOPs and technical reports
• Support security compliance reviews, audit activities and operational assessments

Requirements:

• Diploma or Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, Or related disciplines
• Minimum 3 years of relevant experience in Software/System Engineering, DevOps Engineering, Application Support, Production Support and Platform/System Administration
• Experience supporting enterprise or mission-critical systems is highly preferred
• Experience in government or large-scale enterprise environments will be advantageous
• Strong knowledge and hands-on experience in: Linux administration, Application deployment and troubleshooting, CI/CD pipeline implementation, Container technologies and orchestration
• Hands-on experience with GitLab CI/CD, Jenkins, Docker, Podman, Kubernetes and Git
• Familiarity with React, Node.js, Spring Boot
• Experience in Bash scripting, Python, PowerShell and Shell scripting
• Experience with tools such as eG Enterprise, Prometheus, Grafana, Nagios, Zabbix
• Database knowledge and understanding of SQL databases, NoSQL databases, Basic database troubleshooting and query analysis
• Knowledge of Secure system hardening, Cybersecurity best practices, Vulnerability management, Secure CI/CD practices, Certificate and secrets management
• Candidates with experience in the following areas will have an added advantage: VMware or virtualization technologies, Kafka or messaging technologies, API integration and middleware support, High Availability (HA) and Disaster Recovery (DR) environments
• Government project operational support
• ITIL incident/problem/change management processes
• Container security and image scanning tools
• SonarQube or code quality tools

Soft Skills

• Strong analytical and problem-solving abilities
• Good communication and stakeholder management skills
• Ability to work independently under pressure
• Strong teamwork and collaboration mindset
• Good documentation and reporting skills
• Ability to manage operational incidents in a fast-paced environment
• 24/7 operational support environment
• Standby and after-office-hour deployment support may be required
• Collaborative environment involving infrastructure, cybersecurity, application, and operations teams

If you are keen, please email your updated resume to [email protected]

EA License no.14C7275/Registration no. R1434860

Please take note that only shortlisted candidate will be contacted. Thank you.