Back to all jobs
A
Sr Product Manager, XB DEX
Seattle, Washington, USA
full-timeProject/Program/Product Management--Non-TechJob Description
Stay local, shop global! Amazon Cross Border allows customers to easily discover a wide selection of international products available from Amazon’s websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Cross Border has presence in multiple countries and will continue to stay at the forefront of Amazon’s global expansion strategy. We are looking for an entrepreneurial, analytical, and creative program leader to drive our initiatives around improving delivery experience across stores.
In this role, you will use a combination of thought leadership, analytical skills, cross-functional partnership, business judgment, and strategic thinking to innovate on behalf of our cross-border customers. You will thrive working with latest technology and be able to build a strong understanding of cross-border shoppers and their needs to scale the program globally. You will have the opportunity to lead and partner with tech teams to build solutions across - customer experience, cross-border delivery experience, consolidation initiatives, to to name a few. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple supply chain, logistics product and technical teams at Amazon in different international locations.
Key job responsibilities
• Identify and drive consolidation opportunities across Amazon's cross-border business — spanning pre-checkout experience, order bundling and delivery promise — to improve customer experience and reduce fulfillment costs for international customers
• Own and drive the product roadmap to improve cross-border consolidation rates across key marketplaces, partnering with CX, Promise, and Fulfillment teams to scale optimization solutions globally
• Lead cross-functional initiatives to implement consolidation optimization in pre-checkout flows, working across CX, Promise, Widgets and Marketplace teams to influence customer purchase behavior toward consolidation-friendly outcomes
• Partner with an AI-focused team to build intelligent, data-driven solutions that automate and accelerate consolidation decision-making.
• Navigate ambiguity in a fast-moving, cross-regional environment, driving clarity, alignment, and execution across multiple concurrent work-streams with CX, Promise, and Fulfillment stakeholders
In this role, you will use a combination of thought leadership, analytical skills, cross-functional partnership, business judgment, and strategic thinking to innovate on behalf of our cross-border customers. You will thrive working with latest technology and be able to build a strong understanding of cross-border shoppers and their needs to scale the program globally. You will have the opportunity to lead and partner with tech teams to build solutions across - customer experience, cross-border delivery experience, consolidation initiatives, to to name a few. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple supply chain, logistics product and technical teams at Amazon in different international locations.
Key job responsibilities
• Identify and drive consolidation opportunities across Amazon's cross-border business — spanning pre-checkout experience, order bundling and delivery promise — to improve customer experience and reduce fulfillment costs for international customers
• Own and drive the product roadmap to improve cross-border consolidation rates across key marketplaces, partnering with CX, Promise, and Fulfillment teams to scale optimization solutions globally
• Lead cross-functional initiatives to implement consolidation optimization in pre-checkout flows, working across CX, Promise, Widgets and Marketplace teams to influence customer purchase behavior toward consolidation-friendly outcomes
• Partner with an AI-focused team to build intelligent, data-driven solutions that automate and accelerate consolidation decision-making.
• Navigate ambiguity in a fast-moving, cross-regional environment, driving clarity, alignment, and execution across multiple concurrent work-streams with CX, Promise, and Fulfillment stakeholders