SF Solution Architect

Job Description:

• Lead the design and delivery of a scalable, future-ready HR technology landscape for a complex, global enterprise operating across multiple business clusters, legal entities, and joint ventures.
• The role will define and drive a target-state HR architecture across multiple SAP SuccessFactors instances, legacy systems, and fragmented HR tools, enabling a transition toward an intelligent, data-driven HR operating model.

Key Responsibilities:

1. Enterprise HR Architecture & Transformation

• Define end-to-end HR solution architecture across multiple SuccessFactors instances, legacy systems, and manual processes.
• Establish a harmonized global HR architecture while accommodating regional and legal entity differences.
• Lead architecture strategy for consolidation, simplification, and scalability across business clusters.
• Including defining contingency integration architecture for scenarios where necessary.
• Translate business priorities into a technology-enabled HR transformation roadmap.

2. Multi-Instance SAP SuccessFactors Strategy

• Assess and rationalize multiple SAP SF instances, identifying consolidation or federation opportunities.
• Design integration and data architecture across instances and a multi-system ecosystem spanning payroll, ITSM, finance, time management, and regional HR platforms.
• Establish standards for configuration, extensibility, and governance.

3. HR Process Enablement & Digitization

• Architect solutions to digitize and standardize HR processes across geographies and entities.
• Enable automation, case management (ServiceNow as primary platform), and workflow modernization, including design of SF to ServiceNow integration for HR service delivery.
• Define process standards and digital service delivery models.

4. Data, AI & Digital Experience Enablement

• Drive HR data architecture, harmonization, and governance to ensure high-quality, consistent data.
• Configure and enable in-scope GenAI-assisted features including Joule (MSS quick actions), including any agentic frameworks and Talent Intelligence Hub skills standardization and establish architecture patterns for future GenAI extension.
• Design data models and flows to support advanced analytics and productivity insights.

5. Integration & Ecosystem Architecture

Define architecture for integration across:

• SAP ecosystem (SF modules).
• Non-SAP HR tools and platforms.
• Experience in SAP CPI/BTP as the primary integration middleware platform.
• Manual processes and legacy systems.
• Lead selection and design of integration patterns (API, middleware, event-driven).

6. Business Value Realization

Align architecture decisions to core business outcomes:

• Improved HR and business productivity.
• Reduced total cost of ownership (TCO) and HR cost-per-head ratio.
• Enhanced data quality to enable digital innovation.
• Improved employee and manager experience.
• Establish KPIs and value tracking mechanisms.

7. Stakeholder & Governance Leadership

• Work with global HR, IT, and business stakeholders across clusters and regions including engagement with Change Advisory Board (CAB) governance processes for foundation object and structural changes.
• Lead architecture governance, design authority, and decision-making forums.
• Provide thought leadership and advisory across complex transformation programs.

Requirements:

Experience:

• 10+ years in HR technology, with deep SAP SuccessFactors expertise.
• Proven experience as a Solution Architect on large-scale, global HR transformation programs.

Experience handling:

• Multi-instance SAP SF landscapes.
• Global organizations with multiple legal entities and joint ventures.
• HR operating model transformation and process digitization.

Functional & Technical Expertise

Strong knowledge of:

• Breadth knowledge across all in-scope SF modules: Employee Central, Compensation & Variable Pay, Recruiting, LMS, Performance & Goals, Succession & CDP, and Time Management. EC Payroll (preferred although not required).
• HR process standardization and operating models.
• Familiarity with UKG (Ultimate Kronos Group) integration architecture and data flows between UKG and SAP SuccessFactors Employee Central.

Experience with:

• Integration architecture (SAP CPI / middleware).
• Familiarity with ITSM platforms (ServiceNow) and programme/project management disciplines across large-scale HR transformation programmes.
• Data architecture and governance.
• HR automation and digital workflows.

Transformation & Innovation

Strong understanding of:

• HR digital transformation trends and maturity models.
• Application of AI / GenAI in HR (conceptual to practical).
• Hands-on familiarity with SAP Joule configuration and Talent Intelligence Hub (skills standardization) is advantageous given their inclusion in project scope.
• Intelligent automation and emerging HR technology.

Leadership & Consulting Skills

Ability to:

• Translate ambiguous business challenges into structured solutions.
• Influence senior stakeholders across geographies and functions.
• Lead cross-functional teams and decisions across multiple workstreams.

Required Qualifications:

• SAP SuccessFactors certifications (EC, Architect, Integration).
• SAP Activate certified or equivalent SAP implementation methodology certification.
• Experience in highly regulated or complex global industries.
• Exposure to M&A, carve-outs, or multi-entity harmonization.