Broker Operations Manager

About usBitget is one of the world's leading digital assets ecosystems. With over 120 million registered users, Bitget has one of the most comprehensive suites of blockchain products and services available via bitget.com.Our mission is to support the growth of the digital assets industry and we believe it represents the future of finance. What we do empowers the future of finance by ensuring secure, efficient and smart digital transactions.We are one of the fastest growing companies in the digital asset sector. If you are looking for cutting-edge work, where you will have opportunities to develop your career among peers who are experts in their field, and you believe in the future of digital currency, then look no further than Bitget!What you'll do Analyze broker data to understand enduser behavior and needs, and develop user operations strategies. Plan and execute a variety of broker campaigns to grow the users and trading volume.Monitor broker and enduser feedback to continuously optimise their experience.Manage event budgets and evaluate campaign performanceCollaborate closely with the broker BD to grow the existing brokersCollect broker's feedback to continuously optimize event planning and execution processes.Collect and analyze broker data to gain insights into user behavior and needsTrack the performance of key performance indicators (KPIs) and make recommendations for improvement.What you'll needSolid experience in a role focusing in user operations or event operationsPrior experience in crypto exchange, trading platform, brokerage is preferredGreat passion for crypto or digital assets with strong knowledge of brokerage, liquidityStrong communication and relationship building capabilities with clientsStrong data analysis and event planning skills.Proficiency in various user operations and event operations tools.Fluency in English and Chinese for business communicationWhy Bitget?Bitget is the world's leading web 3 platform for copy trading and one of the world's largest and most respected exchangesWe are a global company with staff members from over 50 different countries and regionsWe are growing and looking for world-class ambitious talents to help us continue this journeyWe have a streamlined structure that empowers employees to work efficiently, delivering the best results in a short timeframeWe offer competitive salaries and benefitsBlockchain technology and digital assets have the potential to change finance in a way no other technology can - be part of it!If you are ambitious and believe that digital assets could be the next financial and technological revolution, please apply!By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.