Software Developer (Salesforce)

Responsibilities: •⁠  ⁠Independently lead Salesforce implementation and enhancement projects •⁠  ⁠Translate business requirements into functional and technical solutions •⁠  ⁠Lead integration design between Salesforce and third-party platforms •⁠  ⁠Manage project timelines, risks, dependencies, and stakeholders •⁠  ⁠Coordinate with business users, developers, QA teams, vendors, and project managers •⁠  ⁠Support SIT/UAT, deployment, and post-go-live activities •⁠  ⁠Ensure adherence to Salesforce best practices and delivery standards •⁠  ⁠Lead and mentor junior consultants and developers Core Skill Requirements: — Sales Cloud Technical & Integration •⁠  ⁠Strong experience leading Sales Cloud projects •⁠  ⁠Experience integrating Salesforce with third-party applications such as WhatsApp, Google, and Meta. •⁠  ⁠Hands-on expertise in Apex, APIs, integration patterns, and data migration/synchronization •⁠  ⁠Experience with lead management and customer engagement integrations is preferred Marketing Cloud Functional & Technical •⁠  ⁠Strong functional and technical expertise in Salesforce Marketing Cloud •⁠  ⁠Experience leading lead nurturing and customer journey implementations •⁠  ⁠Experience integrating Marketing Cloud with Sales Cloud and external platforms •⁠  ⁠Familiarity with Journey Builder, Automation Studio, segmentation, and API integrations •⁠  ⁠Understanding of customer engagement and lead lifecycle processes •⁠  ⁠Data Cloud experience is preferred Service Cloud, Agent force & Experience Cloud •⁠  ⁠Strong functional and technical expertise in Service Cloud, Agent force, and Experience Cloud •⁠  ⁠Experience leading Service Cloud and Experience Cloud projects •⁠  ⁠Experience with chatbot, portal, and digital servicing enhancements •⁠  ⁠Familiarity with Case Management, Omni-Channel, Knowledge Base, and Digital Engagement