Job Description
Job DescriptionShow original textJob Responsibilities (For specific details, please contact us)Trading Platform Operations Management: Oversee the trading matching system, deposit and withdrawal processes, order execution, and fund flow-related procedures to ensure the platform operates smoothly around the clock.Process Optimization and System Support: Analyze and optimize user registration, KYC processes, asset management, and customer lifecycle operations to enhance efficiency and compliance.Cross-Department Coordination: Collaborate closely with product, technology, customer service, risk control, and legal departments to ensure the implementation of operational strategies and quick response to issues.Data-Driven Analysis: Monitor core metrics (such as user retention, conversion rates, transaction volume, completion rates, and risk control interception rates) and produce operational reports and strategic recommendations.Customer Experience Enhancement: Work with the customer service team to resolve user issues, promote the establishment of SOPs for common problems and knowledge bases, and improve user satisfaction and response efficiency.Project Advancement: Participate in or lead operational support for key product launches, including pre-launch preparations, internal drills, launch coordination, and operational monitoring.OperationsEncryptionPreviewJames HHR ManagerHTXReply today 1 timeChatApplyWorking LocationBeijing, ChinaPosted on 01 August 2025Explore similar jobsView more similar jobs运营经理/主管WeBoss＄3.5-6.5K[Monthly]On-site - China3-5 Yrs ExpDiplomaFull-timeCamellia WangHR ManagerOperations Manager/SupervisorStarAI＄2.2-3.2K[Monthly]On-site - China3-5 Yrs ExpBachelorFull-time爽 张HR Officer电商运营主管湖南拓维云创科技有限责任公司＄2-3K[Monthly]On-site - Vietnam5-10 Yrs ExpBachelorFull-timeGracie AveHR ManagerOperations Manager/Supervisorhotcoin＄2-4K[Monthly]On-site - Thailand1-3 Yrs ExpBachelorFull-timerose luHR经理Operations Manager/SupervisorRaintree Group Pvt Ltd＄400-600[Monthly]On-site - Maldives3-5 Yrs ExpBachelorFull-timeMohamed IrshadHR DirectorSearchHTXOther>1000 EmployeesCryptocurrencyView jobs hiringSign In to Chat with BossSign InReport this jobBossjob Safety ReminderIf your job position involves working overseas, please stay vigilant and keep all communication within the Bossjob platform to avoid potential scams.Your safety is our priority. Be cautious if an employer has any of the following behaviors, and report them immediately through the platform.Requests your ID or personal documents unnecessarilyAsks for money, deposits, guarantees, or property during the hiring processPressures you to invest or raise fundsCollects illicit