Staff ML / AI Engineer

Confido is the AI infrastructure powering modern CPG — the platform that 200+ brands like OLIPOP, Simple Mills, Dr. Squatch, and Tropicana use to run everything from deductions to production planning. Finance, accounting, sales, and operations, unified in one system for the first time. We're growing 5x year over year and recently raised a $15M Series A led by Footwork and Y Combinator. We're a small, in-person team in New York City, which means the people who join now shape the product, the culture, and the company itself. If you want your work on shelves everywhere — and outsized ownership while you build — we'd love to meet you. As a Staff AI / ML Engineer, you will define and build the core AI systems behind the platform—from LLM-powered document understanding to predictive models that help brands make better decisions. This is a foundational role working directly with the CEO and CTO to shape our long-term AI strategy and architecture.

Location: New York, NY (Relocation supported)

What You'll Do

• Own the full AI/ML lifecycle: research → prototyping → production deployment → monitoring

• Design and build systems that extract structured data from complex financial documents

• Develop agentic systems that retrieve and reason over data across fragmented enterprise systems

• Build predictive models to forecast brand sales and financial performance

• Detect anomalies in retail and sales data

• Develop recommendation systems to help brands optimize retailer promotions

• Partner with product and engineering to integrate AI capabilities into the core platform

Example Problems

• AI-powered document ingestion for invoices, deductions, and retailer reports

• Agent workflows that retrieve data from legacy systems

• Sales forecasting models for large CPG brands

• Anomaly detection across retailer performance data

• Promotion optimization models

What We're Looking For Required

• 5+ years of applied AI / ML experience

• Strong background in ML systems design and production deployment

• Experience working with LLMs and NLP systems

• Strong product mindset—ability to translate AI capabilities into real-world applications

Nice to Have

• Experience fine-tuning LLMs (Llama, GPT, etc.)

• Experience building agentic workflows or retrieval systems

• Startup experience and comfort operating in ambiguous environments

🌴 Perks + Benefits

• Equity — own a piece of what you're building

• Fully paid health coverage with Aetna (we cover 100% of premiums)

• Top-tier dental and vision through Guardian

• 12 weeks paid parental leave

• Unlimited PTO, plus regular 4-day holiday weekends we actually take

• 401(k) through Vestwell

• Paid relocation — we'll get you here

• Full desk setup on day one (laptop, monitor, keyboard) + a $200 stipend to make it yours

• Catered Friday lunches, team dinners on us, and unlimited coffee + snacks featuring our own brands

Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.