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Cloud Support Engineer
Islandwide, Singapore
ContractInformation TechnologyJob Description
- Monitor system health, performance, and availability across AWS and Azure
- Respond to alerts, troubleshoot basic issues, and escalate complex incidents to L2/L3 teams
- Support users with access, configuration, and environment-related queries
- Maintain documentation of incidents, resolutions, and escalation processes
- Collaborate with cross-functional teams across multiple projects
- Ensure compliance with security and operational standards
- Min Bachelor's degree or above is required.
- Basic knowledge of AWS (EC2, S3, IAM, CloudWatch)
- Basic knowledge of Azure (VMs, Storage, AD, Monitor)
- Familiarity with ticketing tools (e.g., ServiceNow, Jira)
- Strong troubleshooting skills
- Ability to handle multiple tasks concurrently
- Open to shift work / on-call rotations
About Purview Asia Pacific Pte. Ltd.
First seen: June 8, 2026
Last updated: June 22, 2026