Application Engineer
Job Description
Application Engineer
About
Incorporated in 1997, our client has since grown into a leading global provider of semiconductor solutions. Headquartered in Singapore, with operations across China, Korea, Malaysia, Philippines, Taiwan, and Europe.
As an Application Engineer, you'll be go-to technical expert and the bridge between cutting-edge technology and their customers
What You’ll Do:
Customer Support & Issue Resolution
· Provide on-site and remote technical support to customers
· Troubleshoot equipment, application, and process-related issues
Project Management & Coordination
· Coordinate project activities between customers and internal teams (R&D, Production, Sales)
· Support project timelines, deliverables, and milestones
Technical Training & Enablement
· Conduct technical training sessions for customers and internal stakeholders
· Prepare training materials, user manuals, andapplication guides
Market Research & Feedback
· Gather customer feedback on product performance and requirements
· Provide insights to internal teams for product improvement and development
· Monitor industry trends and competitor activities
Customer-Side Sample Testing
· Support and conduct sample testing at customer sites
· Analyze test results and provide technical recommendations
New Equipment Validation & Management
· Perform installation, setup, and validation of new equipment
· Ensure compliance with customer specifications and standards
Requirements:
· Degree or Diploma in Engineering (Electrical, Mechanical, Mechatronics)
· Minimum 2–5 years of experience in Field Application, Technical Support, or similar role
· Experience in semiconductor equipment /manufacturing industry is preferred
· Strong troubleshooting and problem-solving skills
· Strong communication and interpersonal skills
· Customer-oriented mindset with good service attitude
· Willingness to travel for customer support and on-site assignments
License No.22C1076 | EA Reg. No.: R25142215