Service Engineer (NavCom)

Your Responsibilities

• Lead technical execution of navigation system projects, including installation, retrofit, and commissioning of ECDIS and radar systems aboard SOLAS vessels.

• Provide on‑site and remote technical support during installation phases, troubleshooting hardware and software integration issues to minimize vessel downtime.

• Conduct training sessions for internal teams, partners, and vessel crews to ensure proficiency with ChartWorld systems.

• Perform system configuration, quality checks, and final testing to ensure installations meet IMO/IEC compliance and company quality standards.

• Collaborate with Sales and Operations teams to define project scope, manage timelines, and ensure smooth transition from sale to service.

• Maintain accurate project records, installation logs, and service reports in CRM and project management tools.

• Frequent domestic and international travel for vessel visits, yard periods, and partner support

What We Need From You

• Maritime industry experience (essential)

• Minimum 3 years in a technical engineering role, preferably with ECDIS and bridge navigation equipment

• Hands‑on experience with radar installation and digital chart data (ENC/SENC) – highly desirable

• Strong troubleshooting skills with the ability to resolve complex technical issues under pressure

• Knowledge of MS Office (essential) and familiarity with CRM applications

• Ability and willingness to travel (domestic and international)

• Strong work ethic and attention to detail

• Open to new technology and an environment that is in constant change