Customer Relations Officer (Healthcare/ East) Ref: GAS

• Working location – Eastern part of Singapore

• Salary up to S$3300 per month

• Working Hours: Monday to Friday: 8:30am – 5:00pm, Saturday: 8:30am – 1:00pm

A leading provider of community healthcare services is seeking to hire a dynamic individual to join their team. Job Responsibilities:

• Handle customer enquiries and feedback professionally via incoming calls/ emails

• Provide accurate, timely, and up-to-date information on services, appointments etc

• Manage appointment bookings and related administrative tasks through internal systems and web portals.

• Resolve customer concerns efficiently, ensuring a positive customer experience.

• Conduct outbound calls to follow up on enquiries, appointments, and customer feedback.

• Proactively communicate with customers to provide updates, clarify information, and address issues.

• Maintain high service standards while achieving individual and team performance targets.

Job Requirements:

• Minimum GCE O Level / Diploma holders

• At least 2 years of relevant experience; candidates with experience in a healthcare setting will be advantageous

• Computer literate, preferably in MS Office, Excel, Word etc.

• Good interpersonal and conversational skills

Interested and suitable applicants, please email your detailed resume in MS Word Format to [email protected] Ammerline Lam Sze Yi (Ms.) CEI Registration No.: R1104463 Celecti Pte Ltd EA Licence: 16C8045