Project Manager (Digital Services & National Initiatives) – Public Sector
Job Description
Government (WOG) Initiatives and national-level healthcare/wellness programs.
Role Purpose
The Project Manager will be responsible for planning, executing, and managing the end-to-end delivery roadmap, schedules, resources, and risks for assigned digital products, platforms, and initiatives. Sitting within the Chief Information & Operations Officer (CIOO) division, the candidate will ensure alignment with government standards while driving agile product delivery.
Key Responsibilities
1. Project & Product Management
Plan, manage, and track project schedules, resource allocation, risk mitigation, and product roadmaps for assigned digital services and platforms.
Drive product delivery using Agile Methodologies, ensuring high-quality, iterative releases that meet business objectives.
Oversee the implementation, deployment, and ongoing support of systems/products hosted on Cloud Environments.
Adapt and take on re-assigned products/projects or other strategic tasks as directed by the CIOO to meet evolving organizational needs.
2. Contract & Vendor Governance
Manage IT vendor contracts, ensuring all deliverables meet contractual obligations and service standards.
Review, evaluate, and validate the efforts, scope, and technical estimates for system deliveries, enhancements, and change requests.
Support application operations, audit fieldwork, and drive swift resolution for Problem/Incident Management.
3. Stakeholder & Compliance Management
Collaborate with cross-functional government stakeholders, tech partners, and vendors to deliver seamless citizen-centric services.
Ensure all IT systems and delivery processes comply strictly with Government Security Guidelines (e.g., Government Instruction Manual / IM8).
Job Requirements
Minimum Educational Qualification:
Bachelor’s Degree in Information Technology (IT), Computer Science, or a strictly related discipline.
Mandatory Experience (Within the recent 7 years):
Minimally 4 years of direct experience in Project, Product, or Platform Management.
Minimally 4 years of hands-on experience with Agile Methodologies, agile tools (e.g., JIRA/Confluence), and agile delivery frameworks.
Minimally 4 years of experience implementing and supporting systems/products/platforms in a Cloud Environment (e.g., AWS, Azure, GCC).
Minimally 4 years of experience in contract management and evaluating technical delivery/enhancement efforts from vendors.
Minimally 4 years of experience in delivering and supporting Singapore Government projects/products/platforms.
Added Advantages (Preferred Skills):
Domain Knowledge: Prior experience or strong domain knowledge in local healthcare or statutory board environments.
Compliance: Familiarity with government security guidelines and compliance frameworks (e.g., Instruction Manual / IM8).
Technical Exposure: Exposure to AI usage/adoption and recent mobile app/API development methodologies.
Operations: Experience in application operations, managing IT audits, and formal Incident/Problem Management.
Soft Skills: Exceptional communication, analytical, and sharp problem-solving skillsets to manage complex stakeholder landscapes.