CUSTOMER RELATIONS OFFICER

Role Summary As a Customer Relations Executive, you will be the first point of contact for client enquiries, ensuring prompt responses, smooth appointment coordination, and excellent customer experience while supporting international customers. Key Responsibilities

• Manage inbound enquiries (calls/messages) and provide professional responses.

• Coordinate appointments and schedules with clients and the sales team

• Ensure accurate data entry, integrity, and confidentiality

• Support lead engagement and proactive outreach to generate opportunities

• Assist HOD in meeting sales targets and performance goals

• Perform ad-hoc tasks as required