Duty Manager (Exhibition Centre)

Duty Manager - Events & Operations Up to $5,000 Working location: Central Working hours: Monday to Friday, 8:30am to 6:00pm.

Guest Experience • Deliver exceptional customer service and ensure high guest satisfaction. • Handle escalations, complaints, and special requests professionally. • Maintain strong Front-of-House presence and engage with organisers and visitors. • Gather feedback and support continuous service improvements.

Operations • Lead and oversee daily event operations to ensure smooth execution. • Ensure compliance with service and safety standards. • Conduct staff and supplier briefings for proper coordination and manpower deployment. • Monitor supplier performance and service quality. • Respond and manage operational issues or emergencies effectively. • Perform regular inspections and ensure prompt corrective actions when needed. • Maintain shift reports, incident logs, and operational records. • Support operational planning and process improvement initiatives.

Requirements: • Diploma / Degree in any discipline. • Proven excellence in leading teams successfully. • High level of fitness for extensive walking and climbing ladders and stairs during the shift. • Comfortable with technology, social media and paperless business processes. • Must be able to work mid-night shifts, weekends and public holidays.

WhatsApp 8858 2776 to apply now! Singaporean / PR / LTVP may apply!

Samuel Lam EA Personnel: R22108261 Business Edge Personnel Services Pte Ltd (96C4864) Email: [email protected] Website: https://www.businessedge.asia/