Customer Service Officer @ Art Gallery / Museum

The Opportunity

• 9:30am to 7:30pm daily (varies for different locations)
• 5 days/week (Including weekends & PH)
• Located mainly in Central, near Cityhall, Bugis
• Gross up to $2,100

The Job

• Front counter duties: admissions, event fees, membership, merchandise sales
• Warmly greet and assist visitors in person, on phone, and via email
• Promote exhibitions and tours
• Manage daily takings and replenish collateral
• Oversee cash and cheque collections by security agency
• Assist with wayfinding and guide on audio/mobile device usage
• Coordinate group visits and conduct inspections
• Manage merchandise sales
• Proactively collect visitor feedback and compile reports
• Handle administrative tasks: guided tour registrations, inquiries
• Manage email, phone inquiries, and group visit bookings

The Requirements

• Strong interpersonal skills, preferably bilingual
• Proficient in Microsoft Office, Point of Sale Systems, and digital technologies
• Experience in handling various payment modes
• Flexible in customer interactions in a front-facing role
• Willingness to work on weekends and public holidays

Next Step

• Send in your resume with code 'MCFNGS' to wa.me/6589070479 (Ziqing)
• Then fill in the Museum application form stated in the automated message on Whatsapp

EA License No: 91C2918
EA Personnel No: R22105888
EA Personnel Name: Wong Zhi Cheng

**Please note that this is a 1 year contract position, subjected to renewal.

**We regret to inform that only shortlisted candidates will be notified.