Portering Operations Co-ordinator (Singapore General Hospital)

Job Descriptions

- Deliver high-quality Portering Services within the hospital.

- Safely and professionally transport patients, medical records, specimens, equipment, medications, and blood products to and from wards, clinics, departments, and external centres.

- Lead and supervise a team of porters, ensuring proper grooming, motivation, discipline, and ongoing training.

- Regularly engage with users to gather feedback and communicate concerns to supervisors for follow-up.

- Respond promptly to internal and external enquiries, providing accurate information or assistance as needed.

- Manage incoming requests via hotline and E-Porter system, assigning tasks accordingly.

- Ensure all equipment and mobile devices are well-maintained and promptly report any malfunctions.

- Prepare and maintain staff rosters, attendance records, and required reports.

- Collect and verify medical certificates, leave applications, and other related documents before submission.

- Maintain the cleanliness and tidiness of the workplace and shared work areas.

- Monitor health, safety, and environmental practices; report incidents immediately, conduct investigations, and draft incident reports as required.

- Respond to hospital or civil emergency activations (e.g. call tree, decontamination stations, Kingfisher activation) during and outside of working hours as needed.