Customer Service Assistant

Hiring Customer Service Assistant in Tuas West Region

Workplace: Tuas Crescent MRT (company is 7 minutes walk from Tuas crescent MRT, east west line)

Working hours:

In office: Monday to Friday 8.30am to 5.30pm

Work from home: Saturday 10.30am to 3pm

Salary: $2200 basic + $300-$400 performance incentive / commission = Gross Salary of $2500-$2700

>$300-$400 incentive based on:

A) Monthly order quantity / sales volume

B) Accuracy of orders keyed and arrangement of self collection or delivery of goods

C) Customer's feedback on speed of reply, service level and attitude

Job scope

1. Key orders in system

2. Coordinate customer's collection of goods from company

3. Negotiate with customers on orders to encourage

4. Solving problems for customers

5. Liaising with production to convey customers' orders

6. Coordinating with warehouse and delivery team for sending / delivery of goods to customers

Requirements

1. Minimum O level pass or Diploma holder

1. Fluent in English and Chinese

1. At least 2 years experience in customer service in B2B (business to business) company

2. Live in west side of Singapore

If interested, please contact Eileen via whatsapp text or voice message at +65 8887 0896 (avoid calls)