Education Officer (12-mth contract | Up to $2,900 | Immediately)

We are looking for a proactive and people-focused Education Officer to support the Education Division. You will assist in delivering the museum’s educational programmes—especially Museum-based Learning: Asian Adventures for Primary 6—including school booking coordination, group briefing, logistics, and reporting.

📍 Location: Singapore

🕒 Working Hours: Mon–Fri, Office Hours

💰 Salary: Up to $2,900/month

🗓 Start Date: Immediate

📅 Duration: 12-month contract

Key Responsibilities

• Manage school bookings via email, phone calls, and the BookMuseums booking portal

• Respond to email/phone enquiries from schools

• Welcome school groups and conduct mass briefings (including crowd control when needed)

• Coordinate logistics, security services, and learning resources for visits

• Monitor, stock take and procure MBL resources; update SOPs/guidelines when required

• Collate and track monthly statistics/KPIs

• Assist with workshop/programme coordination (onsite & online), including equipment lists and logistics

• Support dissemination of marketing materials (school brochures, newsletters, resource kits)

• Assist in maintaining exhibition interpretive spaces and perform ad-hoc duties as assigned

Requirements

• Diploma or Degree in Arts management, education, art, history, or museum/gallery-related field (preferred)

• Ability to manage large student groups up to 120 pax per session

• Able to deliver clear, firm, professional mass briefings

• Comfortable working in a fast-paced environment and staying calm in unpredictable situations

• Strong teamwork mindset (team of two/small team)

• Professional communication and good email writing skills for high volume correspondence

• Organised and detail-oriented

• Familiarity with Microsoft Teams, Microsoft Office (especially Excel), Outlook, and online booking portals

• Relevant experience is preferred (but others are welcome to apply)