front desk receptionist (education sector |$2.6K/ month | 8 mth contract)

We are looking for a reliable, calm, and caring Front Desk Receptionist to provide front desk coverage at a primary school. This role plays an important part in ensuring smooth daily school operations by attending to visitors, phone enquiries, and student care needs—especially during staff absence or peak periods.

If you enjoy working in a structured environment, are comfortable engaging with children and parents, and can remain composed in sensitive situations, this role will be a great fit.

Key Responsibilities

• Manage the front desk during assigned shifts and attend to walk-in visitors, phone calls, and general enquiries.

• Greet and register visitors in accordance with school security and visitor management procedures.

• Provide basic first aid and care to students who are unwell or injured while awaiting further action.

• Monitor students at the general office while awaiting parental collection or escalation, in line with school SOPs.

• Communicate clearly and professionally with parents, students, school staff, and external stakeholders.

• Handle sensitive situations with discretion, maintaining confidentiality of student and staff information.

• Support basic administrative and general office duties as required.

• Adhere strictly to school safety, emergency procedures, confidentiality, and child-protection policies.

Requirements

• Minimum qualification: Diploma or equivalent.

• Experience in receptionist, front-line, or customer service roles preferred.

• Comfortable working in a school environment with children aged 7–12 years.

• Able to learn procedures quickly and follow established SOPs with minimal supervision.

• Calm, patient, empathetic, and able to manage anxious or challenging situations.

• Reliable, punctual, and committed to assigned shifts.

• Basic proficiency in office systems (phone handling, email, simple record-keeping).
  

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  Int Ref: JL - JO 28080

  XJL

  (Reg No.: R25159057)

  BGC Group Pte Ltd (Outsourcing)

  EA 05C3053