Merchant Sales Specialist

This is a 12-months contract role under Optimum Solutions.

• Work Schedule and Hours: Monday - Friday, 10am - 7pm

Why Join Us:

• Be part of a fast-moving team driving growth through high-impact deals and campaigns. Your work will directly shape how thousands of users discover and engage with merchant partners on Southeast Asia’s leading superapp.

Responsibilities:

• Pitch deals solutions to prospective F&B and retail partners through face-to-face and virtual engagements

• Lead commercial negotiations, close merchant deals, and secure participation in marketing and deals campaigns

• Champion value proposition and promotional tools, including targeted deals, voucher solutions, and performance-based marketing

• Ensure a smooth onboarding process and support merchants in setting up, launching, and optimizing their deal offers

• Act as the main point of contact for merchant queries related to campaign setup, performance, and optimization

• Track and analyze merchant campaign results to drive ongoing improvements and repeat participation

• Work closely with internal teams (Ads, Account Management, CRM, Pay) to deliver integrated marketing solutions

• Keep abreast of market trends, competitor offerings, and merchant feedback to improve campaign relevance and impact

Must Have:

• Proven experience in sales or business development, ideally with exposure to F&B, media, digital marketing, or ecommerce sectors

• Strong communication and persuasion skills, with the ability to effectively pitch campaign solutions/with a consultative selling style.

• Ability to lead commercial negotiations and close deals confidently

• Self-starter mindset, capable of working independently in a fast-paced, target-driven environment

• Analytical thinking, with the ability to review and interpret campaign performance data

• Excellent stakeholder management skills, with the ability to handle multiple campaigns and partners at once

• Comfort with both face-to-face and virtual client engagements

• Proven track record of hitting sales targets and closing new business.

Nice to have:

• Familiarity with ecosystem, promotional tools, or campaign features

• Experience with performance-based marketing or CRM tools

• Understanding of local F&B or retail market trends

• Experience collaborating with cross-functional teams (e.g., Ads, CRM, Payments)

• Track record of driving repeat partner engagement through data-driven insights