Sales Specialist

This is a 6-months contract role with Optimum Solutions

• Working Hours: Monday - Friday, 10 AM – 7 PM

• Fieldwork: May be required for roadshows, events, or weekend shifts when needed

• Overtime: Only if required

Why Join Us:

• Clear, transparent and attractive commission structure

• Opportunity to upsell high-demand EV and premium models

• Training provided on automotive knowledge & sales techniques

• Be part of a market-leading brand with strong customer flow

What You Will Do:

• Customer Support: Deliver exceptional customer service by assisting Rentals customers in selecting vehicles that meet their needs, preferences, and budget.

• Sales Engagement: Actively interact with walk-in customers, respond to inquiries via phone or email, and convert online leads into confirmed appointments to achieve and exceed sales goals.

• Product Expertise: Acquire in-depth knowledge of the vehicles available for rental, company policies, insurance options, and additional services offered.

• Reservation Handling: Manage reservations, accurately process rental agreements, and handle administrative tasks efficiently.

• Upselling & Cross-Selling: Identify opportunities to promote additional services, such as insurance coverage, vehicle protection plans, or bundles/packages, to enhance customer satisfaction and drive revenue growth.

• Customer Relationship Management: Build and maintain strong relationships with existing clients, follow up on their experiences, and address concerns promptly to ensure customer loyalty.

What We’re Looking For:

• 1–2 years of sales experience (preferably in automotive, telco, banking, insurance, retail or similar)

• Comfortable with high-volume interactions and fast-paced changes

• Strong objection handling and closing skills

• Experience in telemarketing is a strong plus

• Able to commit 6 months or longer