Management Executive 5/8 Off Days per month

Job Duties

·     Overall Outlet Management

·        Take full responsibility for the daily operations, performance, and profitability ofthe outlet.

·        Exercise independent judgment in managing operational and manpower matters.

·     Staff Supervision and Control

·        Supervise, lead, and deploy all outlet staff.

·        Prepare staff duty rosters and control manpower planning.

·        Ensure staff discipline, performance, and adherence to company policies and SOPs.

·     Authority in HR Matters

·        Conduct interviews and recommend hiring of staff.

·        Provide training, coaching, and performance evaluation of staff.

·        Recommend confirmation, promotion, disciplinary action, and termination of staff.

·     Operational Decision-Making

·        Make operational decisions relating to service standards, workflow, and customer service.

·        Handle and resolve customer complaints independently.

·     Inventory and Cost Control

·        Oversee inventory management, ordering, stock control, and wastage minimisation.

·        Be accountable for outlet cost control and achieving sales targets.

·     Compliance and Safety

·        Ensure full compliance with company SOP, hygiene, food safety, and workplace safety regulations.

·         ensure safety standards and regulatory requirements at the outlet.

·     Training and Development

·        Train and develop staff to meet company standards.

·        Ensure continuous improvement of team performance.

·     Reporting and Accountability

·        Report outlet performance to Management.

·        Be accountable for the overall results of the outlet.

·     Ad-hoc Management Duties

·        Perform any other managerial duties as assigned by Management in the interest of the outlet operations.