Salesforce Project Manager

Experience & Domain Knowledge

• Project Experience: Demonstrated experience managing enterprise technology or CRM implementation projects, including hands-on delivery oversight for Salesforce initiatives.

• Salesforce Knowledge: Good understanding of Salesforce platform capabilities, particularly Sales Cloud and/or Service Cloud.

• Domain Expertise: Good understanding of the public sector domain (highly preferred).

Methodologies & Tools

• Project Delivery: Working knowledge of project management approaches such as Agile, Scrum, SAFe, or Waterfall, depending on delivery needs.

• Tools: Experience using delivery and project tracking tools such as Jira, Azure DevOps, or Microsoft Project.

Core Competencies

• Stakeholder Management: Ability to communicate effectively with business stakeholders, technical teams, and project sponsors.

• Delivery Capability: Ability to manage multiple workstreams, balance priorities, and support teams in a fast-paced delivery environment.

• Communication Skills: Clear verbal and written communication, presentation, and facilitation skills.

• Problem Solving: Ability to identify issues, assess impact, and drive practical solutions with relevant stakeholders.