Customer Service Representative

Customer Service Representative

• Attend to all phone or fax sales enquiries from customers.
• Process customers’ quotations and orders in an efficient and timely manner
• Responsible for order fulfillment, and ensuring accurate input of Sales Order & Purchase Order to the system
• Close follow up with respective suppliers on the order & delivery status
• Process export documentation for shipments to other region
• Process documentation for LC negotiation (whenever applicable)
• Liaise with warehouse and freight forwarders to ensure timely pick-up and delivery of customers’ orders.
• Generate billings on a timely basis for all orders that were completed
• Support Sales team to meet their monthly forecast target

Requirements:

• Diploma in Business studies or equivalent
• Minimum 2 years customer service experience in order processing and export shipping
• Knowledge of L/C processing will be an added advantage
• Customer oriented with good communication & interpersonal skills

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)