Order Management Specialist #TNJHJ

Responsibilities

• Respond to pre-sales enquiries regarding product availability, lead times, and pricing.
• Create and maintain customer and item records in the system.
• Process sales orders and amendments accurately and promptly.
• Monitor order status and provide updates to customers.
• Coordinate payment matters and shipping arrangements with customers.
• Liaise with factories, warehouses, and logistics providers for local and export shipments.
• Prepare invoices, shipping documents, and maintain proper documentation.
• Review Letters of Credit (LC) and coordinate documentation for presentation.
• Support coordination of non-warranty claims.
• Communicate effectively with customers, sales teams, operations, and factories.
• Generate and maintain sales order backlog reports.
• Diploma in Business or a related field, with relevant experience in order management, customer service, or administration.
• Proficient in Microsoft Office and other business systems.
• Experience with Oracle systems is an added advantage.
• Flexibility to support business needs when required.

Others:
Location: near Joo Koon Mrt
Salary: up to $3800
Working hours: 8.30 am to 5.30 pm

Interested applicants, pls email updated resume to [email protected]

Joanna Chua

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599