6 Months Admin Assistant (Onboarding), Raffles Place

To ensure smooth onboarding process and agency movement process for AIA sales channels, conducting and reviewing agent’s fit and proper assessment.

Be up-to-date and well-versed with regulations pertaining to Agent onboarding, fit and proper requirements.

Support the team in day-to-day tasks (provision of data/reports).

Responsibilities:

Onboarding and Agency Movement

Manage the end-to-end onboarding process for new agents, including due diligence, reference checks, and successful integration.
Maintain up-to-date knowledge and compliance with regulations, onboarding requirements, and Fit and Proper guidelines.
Lead and facilitate onboarding sessions, ensuring timely progress and follow-up on applications in the pipeline.
Ensure prompt follow-up and resolution for pending applications.
Oversee timely creation of agency and agent codes and accurate filing of onboarding documentation.
Consolidate and report agent statistics (e.g., demographics, adverse records).
Monitor and track agents with adverse records or under observation.
Provide timely support for processing agent movements within the organization.
Prepare payment files related to onboarding and representative activities.
Identify opportunities to streamline and enhance onboarding processes.

Others

Update agents’ particulars and details accurately and promptly.
Assist with MAS and GIA license registrations for agents.
Support the annual Fit and Proper exercise.
Manage agent code creation and maintenance for other business divisions.
Generate reports and perform data analysis as required.
Assist with FC migrations across entities when necessary.
Conduct gap analysis and ensure SOPs are updated regularly.
Provide weekend month-end support when the last day of the month falls on a weekend.
Perform UAT and post-implementation checks for recruitment-related platforms.
Participate in ad hoc projects and assignments as directed by the Manager.

Requirements:

Job Description