CUSTOMER SERVICE EXECUTIVE

Job Responsibilities

• Assist customers with enquiries and provide excellent customer service
• Support registration and customer flow during ceremonies and events
• Manage queues and guide visitors to designated areas
• Assist customers in using self-service kiosks and provide basic troubleshooting
• Perform administrative duties and simple reporting
• Prepare and set up service counters and rooms before operations

Job Requirements

• Minimum ITE / Diploma or equivalent
• At least 1 year of customer service experience
• Good communication skills in English
• Computer literate and comfortable using digital systems
• Customer-oriented with a pleasant personality
• Able to work independently and in a fast-paced environment