Urgent: Technician / Supervisor (MNC/Elevator/Lift)

Responsibilities:

• Oversee daily maintenance operations to ensure service teams perform effectively and escalator breakdowns are minimized.
• Manage day-to-day service operations, ensuring compliance with quality, environmental, and workplace safety standards.
• Monitor call-back rates and sick units, implementing corrective and preventive measures to enhance system reliability and performance.
• Handle customer complaints by driving timely follow-up actions, conducting regular inspections and site visits to ensure service fulfillment and customer satisfactio
• Build strong working relationships and communicate effectively with internal stakeholders, customers, and external service providers.
• Perform cost analysis and track parts and manpower utilization to ensure profitability remains within target margins.

Requirements:

• Diploma or Degree in Mechanical, Electrical, Electronics, Mechatronics Engineering, or a related discipline.
• Minimum 3–5 years of relevant experience in the lift industry, with solid knowledge of lift and escalator systems; experience in customer relationship management is an advantage.
• Mature and customer-focused professional with a balanced and pragmatic approach.
• Strong communication, interpersonal, and negotiation skills across all levels of stakeholders.
• Self-motivated achiever with a proven drive for results.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24121656 (CHEN JING WEI)

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