Sample Coordinator

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate.
• Learn sample accession tasks including: opening, entering, tracking, labeling, and disposition of samples.
• Position will be introduced to food, dietary supplements and micro samples for entry.
• Learn to Coordinate with Client Service Coordinators to establish or update customer service procedures, with guidance, as appropriate.
• Learn to communicate discrepancies to appropriate personnel and assist with problem solving.
• Learns to handle internal customer inquiries, solve problems with assistance, and contact internal clients for clarification as needed.
• Learn LabWare Laboratory Information System (NIMS) and how to use in daily duties.
• Assists group with analysis of CAIRs and CAPAs as assigned.
• Conducts all activities in a safe and efficient manner.
• Involve in simple testing of samples
• Performs other duties as assigned

Requirements:

• A minimum of Diploma (in related science is preferred). Experience may be substituted for education.
• Customer service skills including attention to detail, accuracy, confidentiality and communication skills (is preferred).
• Ability to identify and communicate client’s service needs.
• Working knowledge of computers.
• Mandatory immunizations and screening as required.
• Will be exposed to potential food allergens (ex. Milk, tree nuts, peanuts, fish, shellfish, etc.).
• Overtime and weekend work as required.
• Job requires long periods of time sitting or standing at a computer.
• Expected to understand the process for handling hazardous wastes and receive on-the-job training for handling specific waste types in their job area.