Business Development Manager

Job Summary

The Business Development Manager focuses on generating new business opportunities and maintaining client relationships primarily through telemarketing, emails, and virtual meetings. This role is ideal for candidates who are comfortable with phone-based sales and lead generation for manpower outsourcing and cleaning services.

Key Responsibilities

Business Development & Lead Generation

• Conduct outbound calls, emails, and LinkedIn outreach to potential clients

• Introduce the company’s manpower outsourcing and cleaning services

• Generate leads and schedule appointments for follow-up by the sales or operations team

• Follow up on enquiries to nurture potential business opportunities

Client Relationship Support

• Maintain basic communication with existing and potential clients

• Understand client needs and relay information to the operations team

• Ensure smooth handover of leads to the operations team for service fulfillment

Sales & Reporting

• Update CRM with call outcomes, client details, and follow-up actions

• Prepare simple proposals or quotations using company templates if needed

• Support the sales team in tracking KPIs and reporting results

Requirements

• Diploma or equivalent; degree in Business, Marketing, or related field preferred but not required

• Comfortable with cold calling and virtual client interactions

• Good communication and interpersonal skills

• Target-driven, self-motivated, and able to work independently

• Experience in Cleaning / Facilities industry will be preferred