Digital Marketing (Content & Social Media)

Food from the Heart is an independent food charity established in 2003 dedicated to alleviating food in security in Singapore. We focus on providing consistent, reliable food support, ensuring vital resources reach the individuals and families who need them most.

Our islandwide outreach is run through five core programmes: the Bread Run, Community Food Pack, Community Shop, School Goodie Bag, and Market Place. These initiatives range from surplus food redistribution to community-centric models that safeguard the dignity of choice.

Sustaining a meaningful cause of this scale relies on steady, purposeful effort and a genuine focus on community welfare. We welcome professionals who want to bring their talents to an active space where daily contributions lead to real, lasting impact.

Job Summary:

Support the delivery of the charity’s marketing and communications efforts by creating and managing content across digital touchpoints. 

This role focuses on executing social media, Electronic Newsletter, and website content that helps connect the public to the organization’s work. It is suited for someone who is proactive, hands-on, and able to turn direction into clear, engaging content in a fast-paced environment.

If you are resourceful, responsible, and motivated by purpose, this role offers meaningful space to grow and contribute.

Key Responsibilities

• Manage daily content across social media platforms (Facebook, Instagram, LinkedIn; Xiaohongshu is a plus) .

• Create and publish content that supports campaigns and highlights human stories. 

• Execute social media campaign content based on direction provided. 

• Work with internal and external stakeholders to gather story inputs for content creation 

• Adapt content for different audiences (public, corporate, donors) 

• Create and schedule EDM campaigns (content, layout, scheduling) 

• Update website content using CMS. 

• Design digital visual assets in line with brand guidelines. 

• Produce and edit short-form videos for social media and campaigns 

• Ensure consistency across digital content touchpoints 

• Liaise with vendors on campaign distribution and digital execution (e.g. social collaborations, SMS campaigns) 

• Support production of photography and videography (in-house and selected external support) 

• Track basic performance across digital channels and prepare simple monthly reports 

• Support ad-hoc digital and content-related requests 

• Support corporate-wide events when required.

• Performs other related duties as assigned 

  Who We Are Looking:

  You are someone who:

  • Takes ownership of your work from concept to execution. 

  • Can think and act independently within clear direction. 

  • Is comfortable making day-to-day content decisions without constant supervision. 

  • Thrives in a fast-moving, ground-up environment. 

  • Believes in using communication to create meaningful social impact. 

  • Is motivated by purpose, not just output. 

  Application Requirement: 

  Only candidates with an online portfolio demonstrating hands-on ownership, execution, and quality of work will be considered. 

  Join us in telling stories that matter and strengthening connections between the public and the communities we serve.