Senior Call Center Executive
Job Description
Looking to take the next step in your contact centre career?
Join a leading bank and support business banking clients across service, account enquiries, and relationship management activities.
What You'll Do
Handle inbound and outbound calls from commercial banking customers
Resolve enquiries and provide service support across banking products
Deliver excellent customer experience while meeting service standards
Support junior team members and contribute to team performance
What We're Looking For
Minimum 7 years of contact centre/customer service experience
Prior experience supporting B2B, SME, corporate or business banking clients
Strong communication and problem-solving skills
Comfortable managing complex customer enquiries
What's In It For You
✓ Monday to Friday office hours only
✓ Fast-track career progression to Team Manager
✓ Stable banking environment
✓ Competitive salary and benefits
Apply now if you're ready to step into a senior role with clear leadership opportunities.
Canice Sar
EA Reg No: R1329095
EA License No: 21C0434