F&B supervisor

Job Responsibilities

• Supervise and coordinate daily restaurant operations to ensure smooth and efficient service.
• Lead, motivate, and train service staff to maintain high service standards.
• Handle customer inquiries, feedback, and complaints professionally.
• Ensure compliance with food hygiene, safety, and company operational standards.
• Assist in staff scheduling, inventory control, and stock management.
• Monitor service quality and operational performance to enhance customer satisfaction.
• Work closely with kitchen and management teams to achieve operational goals.
• Perform any other duties assigned by management.

Requirements

• Minimum 1–2 years of experience in the F&B industry, preferably in a supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Customer-oriented with a positive attitude and problem-solving abilities.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Familiarity with food safety and hygiene regulations.
• Willing to work shifts, weekends, and public holidays.

Benefits

• Annual Leave and Medical Leave.
• Performance-based incentives.
• Staff meals or meal allowance.
• Career advancement opportunities.
• On-the-job training provided.