Sales Support Executive

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse trends and forecast for account
• Increase new customer account for business growth
• Perform cold call activities
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage
• Undertake task/project assigned to achieve Organisational objectives

Job Requirements:

• Possess a Diploma or Bachelor’s Degree in engineering
• At least 1 year of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management