Medical Representative

The Position

• Driving Performance: Responsible for meeting or exceeding sales targets for assigned product(s) within the allocated territory by achieving related Sales Excellence KPIs.
• Executing Customer Engagement Excellence: Focuses on executing in-clinic Sales Action Plans through the Customer Engagement Model and implementing off-clinic promotional activities targeted at key customers to strengthen relationships.
• Adhering to Compliance, Code of Conducts and Policies: Ensures full understanding and adherence to all company and industry compliance requirements, including following established local processes.

Duties & Responsibilities

1. Sales Achievement in the assigned territory

• Ensure listing and availability of BI products as required.
• Generate prescriptions and create demand using available resources, tools, and training.
• Ensure prescriptions are fulfilled and demand is converted into sales.
• Continuously identify new growth opportunities.

 2. Execute Sales Action Plans with excellence

• Fully understand and validate Sales Action Plans.
• Plan logistics to support execution.
• Take proactive steps to ensure high-value customers (Gain, Build, Defend) are prioritized.

3. Customer Relationship Management

• Maintain correct and complete customer data base
• Develop and validate effective Sales Action Plans
• Track progress and take corrective actions to ensure priority customers are engaged.
• Utilize Veeva functions such as Event Management, Surveys, and Coaching for Effectiveness (CfE).

 4. Superior Selling Capability-

• Demonstrate strong knowledge in disease areas, clinical trials, products, marketing strategies, and competition.
• Apply advanced selling skills aligned with marketing strategies using the Customer Engagement Model (CEM).

 5. Comply with local regulations, industry and company Code of Conduct

• Adhere to all regulations regarding interactions with healthcare professionals.
• Follow the company’s Code of Conduct and take necessary actions on compliance issues.
• Serve as a role model in upholding compliance standards.

 Requirements

• Bachelor’s degree, preferably in a science-related field.
• Strong knowledge in industry/product, selling skills, sales action planning, customer relationship management, self-development, communication, planning and organizing, and IT literacy.
• Direct selling experience in the healthcare industry is an advantage.