Public Relation Officer (PRO) (LTA Projects)

Job Responsibilities

• Manage all public relations matters related to the project.
• Plan, launch, and manage public relations programmes to engage stakeholders effectively.
• Prepare and disseminate circulars to residents and stakeholders regarding upcoming or ongoing work activities.
• Develop and maintain the annual Public Relations (PR) plan and prepare weekly/monthly engagement reports for submission to Government Agencies.
• Prepare presentation materials for meetings with Government Agencies and external stakeholders.
• Organize briefing and meeting sessions with internal teams, residents, community groups, and other stakeholders.
• Handle and resolve conflicts, feedback, and complaints relating to project works.
• Follow up with relevant parties to ensure effective and timely resolution of issues raised by the public or authorities.
• Conduct regular site visits to affected residents to gather feedback, provide updates, and communicate any schedule changes or impacts.
• Attend feedback calls, and participate in weekly/monthly meetings with relevant authorities.
• Coordinate with Contractors, Project Teams, and Operations personnel to implement corrective actions where required.
• Initiate and maintain communication with property owners, Management Corporations (MCST), Resident Committees (RC), Citizens’ Consultative Committees (CCC), Town Councils, and other stakeholders.
• Coordinate with authorities on all required submissions and follow up to obtain approvals.
• Remain contactable to address urgent public relations matters throughout the project duration.
• Perform any other PR-related duties as assigned by the Superior.

Requirements

• Diploma or Degree in any field.
• Minimum 5 year of relevant experience working on LTA or PUB projects (public relations, stakeholder engagement, or related functions).
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Friendly, approachable, and professional personality with strong communication and interpersonal skills.
• Attentive, diligent, and able to work cohesively with site teams and cross-department functions.
• Strong problem-solving skills with the ability to manage challenging stakeholder situations confidently.