Senior Executive / Executive (Alumni Relations and Engagement)
Job Description
Main Duties and Responsibilities
Manage alumni communications: Respond to alumni queries with care, professionalism, and a solutions-oriented mindset across multiple channels.
Data and database management: Maintain the alumni database to strengthen outreach and engagement efforts.
Develop strong alumni network and lead in planning and executing local and overseas engagement activities.
Digital and social media engagement: Support online engagement by managing alumni updates on social media and the corporate website.
Spotlight achievements: Feature alumni success stories to celebrate accomplishments and inspire the wider community.
Track impact and report: Monitor engagement outcomes, prepare insightful reports, and benchmark against best practices.
Enhance alumni initiatives: Continuously improve alumni programmes based on feedback, surveys, focus groups, and innovative ideas.
Collaborate for opportunities: Connect alumni and their organisations with the Career Services Team to open doors for students and graduates.
Manage the budget resources for all alumni activities.
Support lifelong learning: Collaborate with internal teams to promote professional progression and learning opportunities for alumni.
Others
• Any other ad-hoc duties as required by the company from time to time.
Requirements
3–5 years of experience in community engagement, events, alumni relations, or related roles.
· Strong interpersonal and communication skills, with the ability to build rapport quickly.
· Passion for creating meaningful experiences and inspiring connections.
· Proactive, solutions-oriented mindset and attention to detail.
· Comfortable managing multiple projects, events, and stakeholders simultaneously.
· Digital-savvy, with experience in social media and CRM/database management.
· A collaborative team player with the flexibility to support occasional evening or weekend events.