IT Executive

Key Responsibilities

• Provide comprehensive IT operations, setup, and support services, including networks, servers, cloud platforms, cybersecurity, printers, and end-user assistance.
• Maintain and manage IT infrastructure to ensure high availability, reliability, and optimal system performance.
• Implement and monitor backup procedures, disaster recovery plans, and cybersecurity controls, ensuring regular testing and compliance.
• Perform installation, configuration, upgrades, and troubleshooting of hardware and software systems.
• Deliver prompt and effective technical support to all staff members.
• Collaborate with HR on employee onboarding and offboarding processes, including IT asset issuance and recovery, hardware/software setup, and user account management (creation, modification, and deletion of system and email accounts).
• Maintain accurate IT inventory records and software licensing, ensuring all assets are properly tracked and well maintained.
• Manage and update the company website and social media platforms.
• Liaise with external IT vendors and service providers, monitoring service delivery and performance for both hardware and software solutions.
• Stay updated on emerging IT trends, cybersecurity risks, and incident response practices to enhance organizational resilience.
• Serve as the primary point of contact for all internal and external IT-related matters.
• Carry out any additional duties as assigned by the supervisor.

Job Requirements

• Diploma or Degree in Information Technology, Information Systems, Computer Science, or a related discipline.
• Minimum 2–3 years of hands-on experience in IT support and system maintenance.
• Relevant IT certifications will be an added advantage.
• Prior experience in the maritime industry is preferred.
• Strong understanding of IT infrastructure, systems management, and industry best practices.
• Proficient in Windows OS, Microsoft 365, and basic networking concepts.
• Fluent in English and Mandarin to effectively communicate with Mandarin-speaking internal and external stakeholders.
• Strong analytical and troubleshooting skills with the ability to work independently.
• Candidates available to commence work on short notice will be preferred.
  

Entry-level applicants are welcome to apply!