BUSINESS DEVELOPMENT MANAGER
Job Description
Staff Management
Recruit, train, and supervise hairstylists and assistants
Prepare staff schedules and manage attendance
Motivate team members and handle performance reviews
Resolve staff conflicts
2️⃣ Customer Service
Greet and assist customers when needed
Handle customer complaints professionally
Ensure high-quality service standards
Maintain strong client relationships
3️⃣ Business & Sales Management
Monitor daily sales and revenue
Set monthly sales targets
Promote salon services and retail products
Plan marketing activities and promotions
Increase customer retention
4️⃣ Financial Management
Handle billing and cash transactions
Manage expenses and control costs
Prepare sales reports
Monitor profit and loss
5️⃣ Inventory & Supplies
Order salon products (shampoo, colors, tools, etc.)
Maintain stock levels
Check product expiry and quality
6️⃣ Salon Maintenance & Compliance
Ensure cleanliness and hygiene standards
Follow health and safety regulations
Maintain salon equipment
Ensure licenses and permits are valid
🧠 Required Skills
Leadership & team management
Communication skills
Customer service skills
Basic accounting knowledge
Problem-solving ability