Regional Operations Excellence Analyst (East / Logistics) [EL]

• Successfully supported regional International Freight Forwarding projects including implementations, product launches, and campaign execution
• Ensured accurate and timely completion of monthly production processes across multiple regional locations
• Strengthened data quality through structured pre- and post-month-end validation processes
• Improved operational efficiency by identifying process gaps and implementing enhancements
• Maintained high standards of data accuracy and governance across business systems
• Conducted root cause analysis to resolve operational issues and improve import/export performance and customer satisfaction
• Delivered actionable business insights to support regional growth of IFF operations in SSEA
• Supported management reporting, system analysis, and operational decision-making across regional teams and HQ
• Reduced inefficiencies by simplifying workflows and minimising manual processes and risks
• Collaborated with IT and business stakeholders to ensure timely resolution of system and data issues

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