International Logistics Specialist (SEA)

We are looking for a hands-on International Logistics Specialist to support our overseas logistics operations across Southeast Asia. This role will focus on executing and optimizing cross-border logistics processes, and gradually building a more structured and standardized regional logistics system. This role will involve travel within Southeast Asia to support overseas logistics operations and on-site coordination when required.

International Logistics Operations

• Handle end-to-end import/export operations for food ingredients (including chilled/frozen), packaging materials, and equipment
• Coordinate shipment booking, documentation, and delivery with freight forwarders

Customs & Cross-border Coordination

• Manage and follow up on import/export documentation (Invoice, Packing List, Bill of Lading, etc.)
• Coordinate with freight forwarders and brokers on customs clearance processes
• Ensure compliance with cross-border regulations

Freight Forwarder Management

• Support sourcing, evaluation, and daily management of logistics vendors
• Coordinate with freight forwarders for inbound, import, and export operations
• Compare quotations, assist in contract coordination, and monitor service quality
• Maintain effective collaboration with freight forwarders

Shipment Tracking & Exception Handling

• Track shipments end-to-end and provide timely updates

• Handle logistics exceptions (delays, customs issues, documentation gaps) and ensure closure

Cost Control & Settlement

• Verify freight costs for each shipment and ensure accuracy
• Track monthly logistics expenses and support cost control
• Handle invoice verification and payment follow-up

Data Analysis & Process Improvement

• Analyze logistics data (cost, lead time, exceptions)
• Identify improvement opportunities and propose optimization solutions
• Support standardization and digitalization of logistics processes

Requirement:

• 3–6 years of experience in international logistics / cross-border operations
• Hands-on experience in Freight Forwarder Management
• Experience in customs clearance is preferred