Volunteer Executive

Job Summary

The Volunteer Executive plays a key role in building and sustaining a strong volunteer ecosystem within the community, with a particular focus on engaging and supporting youth volunteers. The role involves coordinating volunteer recruitment, onboarding, deployment, and recognition, while working closely with internal teams and community partners to meet town-level volunteering needs. You will engage youths through structured volunteer programmes and community projects, providing guidance, consistent engagement, and reflection to help build their confidence, empathy, and commitment to service, while also managing volunteer operations, data tracking, and partnerships to ensure effective delivery and continuous improvement of volunteering efforts.

Job Specifications

Volunteer Engagement & Youth Involvement

●     Work closely with programmes team to build relationships and
rapport with youth to help gain traction for volunteering among
the youth

● Work with SG Cares Volunteer Centre @ Jurong team and its
partners to identify volunteering needs of the town and
identify potential areas for community projects

●     Develop youth through community projects by:

○ Facilitating group discussions to spark ideas and identify
meaningful project opportunities

○ Working with youth to define clear objectives and break down
larger goals into specific, achievable steps

○ Guiding the execution of projects while empowering youth to
take ownership and lead decision-making

○ Monitoring progress and stepping in when needed, while
maintaining a youth-led approach

○ Providing timely, constructive feedback in a safe and
supportive environment that nurtures growth and confidence

Operations & Coordination

●     Document important data such as number of volunteers,
volunteering hours etc to help the team to review the
effectiveness of current practices in building a volunteering
culture

●     Maintain a database of volunteers to ensure proper recognition
of their contributions during our annual Volunteer Appreciation
event

● Manage and maintain records of volunteer groups,
partnerships and build a repository of community resources
within the town

Technical Competencies

●     A bachelor’s degree or diploma (related discipline will be an
advantage)

Core Competencies

●     Excellent stakeholder management skills and proactive in
engaging diverse stakeholders from the public and private
sectors, volunteers and residents

●     Detail-oriented with excellent planning and coordination skills

●     Strong written, communication, presentation and interpersonal
skills

●     Strong organisational and administrative skills

●     Proficient in MS Office and Canva

●     Proficient in managing data on Excel

Preferred Achievements / Characteristics

●     Ability to work independently to build partnerships that are
beneficial for the community

●     Ability to work as a team

●     Experience in working with volunteers, volunteer groups,
community

●     Self-motivated, pleasant and resourceful

●     Willing to work on Saturdays and four other weekdays (5-day
work week)