Student Welfare & Pastoral Care Officer

📍 School: Jiemin Primary School
🏫 Address: 2 Yishun Street 71, Singapore 768515
📅 Contract Period: 01 July 2026 – 30 November 2026 (5 Months)
🔄 Extension Option: Up to 10 Months (at School's discretion)

🌟 Position Overview

Jiemin Primary School is seeking a dedicated and compassionate Student Welfare & Pastoral Care Officer to support students requiring behavioural, emotional, and social guidance. The successful candidate will play a key role in student engagement, first-response intervention, mentoring, and supporting student well-being initiatives.

⏰ Working Hours

🗓️ Monday to Friday
🕢 7:30 AM – 4:00 PM
🍽️ Inclusive of 30-minute lunch break

🚫 No service required on:

• Saturdays
• Sundays
• Singapore Public Holidays

🎯 Key Responsibilities

🚨 First Response & Student Support

• Respond promptly to teacher requests for assistance.
• Escort students to designated pull-out locations when required.
• Provide initial intervention, triage, and basic counselling support.
• Manage students experiencing emotional or behavioural escalations.
• Contact parents/guardians to provide initial updates.
• Provide observations and recommendations to relevant school personnel.

🤝 Student Mentoring & Befriending

• Build positive relationships with students.
• Mentor and guide students who are at risk of re-offending or displaying behavioural concerns.
• Encourage positive behaviour and social-emotional development.
• Support students in achieving personal and behavioural goals.

🎨 Student Engagement & Programme Support

• Manage and supervise student engagement activity hubs.
• Support after-school programmes and student enrichment activities.
• Assist during learning journeys and school-based events.
• Promote meaningful participation among high-needs students.

📋 Collaboration & Case Management

• Attend Case Management Team (CMT) meetings.
• Work closely with School Counsellors, SENO, Discipline Team and Student Development Team.
• Maintain confidentiality and professionalism in handling student matters.
• Monitor and report student progress when required.

🎓 Qualifications

✅ Mandatory Requirements

• Bachelor's Degree in:PsychologyCounsellingBehavioural SciencesRelated Discipline

💼 Experience Requirements

✅ Essential

• Minimum 2 years of experience working with children aged 6 to 12 years old.
• Experience in:Student counselling supportYouth mentoringBehaviour managementPastoral care programmes

🛠️ Skills & Competencies

✔ Strong interpersonal and communication skills
✔ Ability to manage challenging student behaviours calmly
✔ Basic counselling and conflict resolution skills
✔ Empathy and patience when working with children
✔ Team player with collaborative mindset
✔ Good report writing and documentation skills
✔ Ability to engage students positively and effectively
✔ Professional and ethical conduct

🌈 Preferred Attributes

⭐ Experience working in schools or educational settings
⭐ Knowledge of child development and behavioural intervention strategies
⭐ Experience supporting students with additional learning or behavioural needs (SwANs)
⭐ Ability to build rapport with students, teachers, and parents