Executive,Information Technology

Job Title: Executive, Information Technology

Job Responsibilities

·      Provide technical support to end-users’ computer and peripheral issues locally/remotely.

·      Monitor, maintain, troubleshoot and enhance the existing network (LAN, WAN, firewall, switch),storages, servers and virtualization infrastructure.

·      Responsible for end users’ software, hardware installation, configuration, updating and troubleshooting.

·      Perform routine maintenance and patching on servers, network and computers after office hours as instructed by senior IT personnel.

·      Monitor antivirus, firewall, data protection, backup alerts and take necessary actions.

·      Provide level 1 software support for Hospital Management System, Radiology Information Systems and others.

·      Handle onboarding and offboarding procedures as informed by HR.

·       IT asset management.

·       Maintain the IT policies and ensuring IT Security Compliance across the organization.

·       Administer Microsoft365.

·      Participate in all IT projects, providing assistance to senior IT personnel to ensure successful implementation

·       Any other ad hoc duties assigned by the Management

Requirements

·      Self-initiative, have good interpersonal, communication and problem-solving skills with a positive attitude.

·      Able to work flexibly and independently in a fast-paced environment.

·      Understand the necessity of after office hour support.

·      Diploma in Information Technology or 1 - 3 years of related experiences.

·      Must have knowledge and experiences in Windows operating system, computer troubleshooting, networking and system administration, virtualization and backup technologies and cybersecurity practices.

·      Must be familiar with common protocols (DNS, TCP/IP, SMB etc.)

·      Having CCNA, CompTIA or Microsoft365 certifications will be considered as advantage.

Job Types: Full-time, Permanent